PEHCHAAN – Shipment & Delivery Policy
Because care doesn’t stop after you place an order — it starts there.
We know the excitement of waiting for something special. At PEHCHAAN, we treat every parcel like it’s wrapped in promise and pride — stitched with love and delivered with care.
Where We Deliver
We currently offer nationwide delivery across Pakistan.
Our Delivery Partners
We ship all orders via trusted courier services:
TCS & Leopards Courier
Delivery Timeline
- All orders are delivered within 10 working days after dispatch.
- The delivery countdown begins once you receive a Delivery Started confirmation email from our team.
- Custom stitching, preparation, and quality check take place before shipping, ensuring your order arrives perfectly.
Delivery Charges
- Karachi: Rs. 200
- All Other Cities in Pakistan: Rs. 500
- (Charges are applied per order, regardless of the number of items.)
Order Dispatch
- All items in your order are shipped together, in one package.
- We do not ship partial or incomplete orders unless discussed with you.
Order Tracking
Once your order is dispatched, a tracking link will be sent to your registered email or WhatsApp. You can follow the journey right to your doorstep through our website.
Missed Your Delivery?
No worries! If a delivery attempt fails, our team will personally reach out to help coordinate a successful delivery.
Weekend & Holiday Delivery
Our delivery schedule may vary during public holidays or weekends. We always keep you informed via:
- Instagram stories/posts
- Newsletter announcements
- WhatsApp updates
A Note from Us
Each PEHCHAAN parcel is packed with care and intention. While we work hard to meet all delivery timelines, occasional delays (due to weather, courier traffic, or holidays) may occur — and we promise to stay in touch every step of the way.
Have a question about your order? Reach out anytime:
+92-310-3070799
pehchaan.fabrics@gmail.com
Thank you for trusting PEHCHAAN
where your style is delivered with soul.